FREQUENTLY ASKED QUESTIONS

 

What can I buy from MIFU Decor?

You can buy designer quality custom-made window coverings, such as drapes, sheers, valances, blinds, and shades, accessories, and wall coverings such as wall murals and wallpapers.

 

Can I have free fabric swatches?

Partly yes. We offer free swatches on some of the drapery fabrics, but the client needs to pay the shipping cost on their own.

 

Is your online shop assistant an AI?

No, all the online shop assistants are experienced specialists in window treatments and wall coverings.

 

How long does it take to deliver and ship my order?

The production lead time for all the custom products including window coverings and wall coverings is around two weeks and the shipping normally takes approximately one week. However, we can not guarantee the delivery time, as there may be delays due to various causes.

 

Can modify or cancel my order?

Yes, you can change your mind within 48 hours after placing your order with us. Please email us at mifudecor@gmail.com with your request of modification or cancellation of your order. We will get back to you within 48 hours to proceed with the refund or order adjustment.

 

Do you work on commercial projects?

Of course, we have a lot of experience working on overseas commercial projects. Please contact us via email at mifudecor@gmail.com for commercial project inquires or contact our online shop assistant

 

Will I receive an order confirmation after submission of my order?

Yes, you will receive an order confirmation from our system. If you did not receive it, please check your spam folder. If it is not in your spam folder, please contact us at mifudecor@gmail.com or contact our online shop assistant.

 

Do you sell hardware accessories like rings and brackets separately?

No, all the rings and brackets are sold together with the curtain rods and tracks. The default quantity of curtain rings are 8 rings per meter.

 

Can I check my order status online?

Yes, you can check the status of your order via your account.

 

Do I pay for the sales taxes myself?

Yes, the sales taxes are already calculated per the destination of the shipment according to the local tax policies.

 

Can I measure for custom made blinds and draperies accurately?

Yes, you can. Follow the measurement guidelines here or talk to our online shop assistant for help.

 

What is the best window treatment for bedrooms?

If you are looking for a very dark sleep environment, here are our suggestions:

#1: Blackout drapes or drapes with blackout lining

#2: Ceiling installed curtain tracks with curtains covering the whole wall

#3: Outside mounted blackout blinds or shades.

 

What is the per-order processing fee?

The per-order processing fee, which amounts to $19.50, is a standard industry charge that applies once for each individual order. It's important to note that this fee is non-refundable once the order is in progress.